Legal and Privacy

Intellectual Property

We have, and continue to, focus on developing our own special tools and techniques We also protect the ideas and intellectual property of our clients.

We take great pride in ensuring that all these secrets remain secret.

Client Confidentiality

We never divulge the names, problems and businesses of our clients. We never discuss our engagements outside our own offices or those of the particular client.

Our staff have the highest standards of integrity and discretion.

Information Security

If you try to hack us or behave maliciously we'll get hacked off. We'll do everything within our law to hack you off too.

We take all cyber threats really seriously. We manage our information security risks in a proactive manner.

Corporate Responsibility

We are proud to hold ourselves to the highest standards. We understand our responsibilities and accountabilities.

Everything we undertake is completely beyond reproach and auditable by the relevant authorities.

Personal Information Privacy

Updated January 1, 2020

CyberVector Ltd (hereafter “CyberVector”) respects your right to privacy. This privacy policy has been developed to inform you about the privacy practices followed by CyberVector in connection with its websites, products and services. This privacy policy does not apply to CyberVector services offered by or through our partners, resellers or other third parties, or other 3rd Party services or websites, and we encourage you to read the privacy policies of those parties as necessary.

This privacy policy will inform you about what data is collected, how we use such data, where data is processed, how you may opt out of your data being used, the security provisions around storing your data and how to correct or update your data.

Data Controller

In order to communicate with you and to provide our products and services and related support, it is not necessary for CyberVector to transfer your personal data outside of the European Union. The data controller is the CyberVector GDPR Data Controller at CyberVector Ltd, having its registered offices at Winchester House, Deane Gate Avenue, Taunton, Somerset TA1 2UH UK. All questions or requests regarding the processing of data may be addressed to Legal@CyberVector.co.uk.

Collection of Personal Information

We collect information from you when you:

submit an on-line form relating to a product or service;
respond to a marketing event at which you volunteer your information;
apply for access to our data analysis tool set;
subscribe to one of our communications or blogs;
download a white paper or an NDA or catalogue;
respond to a survey;
request a quotation; or
your use of our social media feeds.

CyberVector is provider of professional information science services and data or integrity analysis tools, and you may be asked to enter your name, E-mail address, physical address, phone number, and/or organizational details or other personal information.

We do not develop or acquire additional information about you by using third‐party sources, browsing, or purchasing history.

CyberVector treats personal information as confidential, although this may be used for the purposes of checking for compliance with Anti-Money Laundering, Human Trafficking and other UK and European legislation as is appropriate at the time such requirements exist in law.

Use of Personal Inforamtion

Your information, whether public or private, will not be sold, exchanged, transferred outside of the company, or given to any other company for any reason without your consent, other than for the purposes specified in below.

To process applications for CyberVector products and services. For instance, your information is used to conduct business transactions such as billing.
To improve customer service. For instance, your information helps us to more effectively respond to your pre/post engagement requests and provide technical support.
To send renewal notices. For instance, the E-mail address you provide for order processing may be used to send you renewal notices for future confirmation with regard to the appropriateness of this Privacy Policy.
To send periodic E-mails. For instance, you may have expressed an interest in periodic company newsletters, new service updates, security updates, and related product or service information.
To tell you about our products and services. We may send you information about our products and services that may be of interest to you based on your current engagements with CyberVector, or your attendance at CyberVector sponsored marketing events or similar events at which we have participated with other sponsors, or where you have requested information about similar products and services or evaluation licenses.

Processing of Data and Consent

We will process your data for the purpose of performance of our contract with you or the legitimate interest of our business. In any other event, we will request your consent for the processing of the personal data you may submit.

If you deny, or choose to withdraw, your consent to use personal data or opt out of receiving information about CyberVector products and services, as set out here, this may result in you not being made aware of sales promotions, renewal notices, periodic company newsletters, new service updates, security updates, and related product or service information.

Use of Cookies and Web Use Monitoring

We do not use cookies other than as set out in the CyberVector cookie policy.

Use of application logs for diagnostics or to gather statistical information

We do not gather your data in application logs. We do not monitor your visit to our web site other than via the anonymous means provided by Google Analytics for our own web site optimisation.

Sharing of Information and Transfers of Data

We do not sell or trade your personal information to any other parties.

We do not share or provide access to your personal information to any other party.

It is our policy to notify customers of requests for their data from law enforcement agencies, unless we are prohibited from doing so by statute or court order. Law enforcement officials who believe that notification would jeopardise an investigation have statutory means by which they may seek to access such data, and we fully comply with UK Law in this respect.

Data Retention

The personal information we collect is retained for no longer than necessary to fulfil the stated purposes of the clause entitled Collection of Personal Information (above), or for a period specifically required by law or regulation that CyberVector is obligated to follow. Where we no longer have a business relationship that warrants the continued possession of your personal information by CyberVector, it is our policy that your personal information shall be deleted within 12 months’ from our last interaction date or sooner upon your request.

After this retention period is over, CyberVector securely disposes or anonymises and encrypts your personal information in order to prevent loss, theft, misuse, or unauthorised access.

Opting out or withdrawing consent

You have the right to access and modify your personal data stored on CyberVector systems at any time.

You can request to access or modify your personal information by contacting Legal@CyberVector.co.uk. To authenticate the request we will make use of existing information that we hold, to ensure that the rightful data owner is undertaking this process. We will make reasonable effort to respond to and process your request in a timely manner.

If you provide any information that is untrue, inaccurate, not current or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to give you notice that we shall be deleting your personal information from our systems. In such a situation you have 31 calendar days to appeal which you can do by E-mail to Legal@CyberVector.co.uk or by phone or in writing.

How we protect your information

We implement a variety of security measures to maintain the safety of your personal information. We have implemented strong encryption and have highly constrained and monitored access controls operating at the perimeter, system, personal and auditing layers and these are applied to electronic and physical records.

After an interaction that involves any personal information your records are updated and the retention policy is reapplied. We retain no financial transaction payment, debit or credit card information.

CyberVector declares to fully respect all rights established and laid out in UK and European laws.

Your Rights

In compliance with the European Union rules on privacy, you have the following rights established by law.

We use the data you submit only for purposes identified in section 3 of this privacy policy.
You have the right to review your personal data that CyberVector holds and check it for accuracy.
You have the right to correct data in the case that errors may be found in our records.
You have the right to request that any of your personal data be erased. i.e. right to be forgotten.
You have the right to obtain and reuse use your personal data for your own purposes
You have the right to request that CyberVector restrict the processing of your personal data under certain circumstances.
You have the right to object to our processing of your personal data.

Changes to this Privacy Policy

If we make material changes to our privacy policy, we will inform customers by E-mail which will include a notice of the availability of a new version with a link to the new version.

Contact Us About Privacy

If you have any inquires, or questions regarding our privacy policy, please contact us at Legal@CyberVector.co.uk.